Rini, a serial entrepreneur, conceptualized and led PAKRA since its inception in 2008. Prior to PAKRA, she started a very successful management consulting business spanning Operations, Corporate Functions, Sales, HR, and IT. Much of her work focuses on increasing shareholder value via breakthrough improvements and innovations. For more than 15 years, she helped leading organizations (such as The Health Alliance of Cincinnati) and brand-name multinationals (such as Alliance Data, (MORE)

Rini, a serial entrepreneur, conceptualized and led PAKRA since its inception in 2008. Prior to PAKRA, she started a very successful management consulting business spanning Operations, Corporate Functions, Sales, HR, and IT. Much of her work focuses on increasing shareholder value via breakthrough improvements and innovations. For more than 15 years, she helped leading organizations (such as The Health Alliance of Cincinnati) and brand-name multinationals (such as Alliance Data, Aon Corporation, Eli Lilly, Northrop Grumman, and Monsanto) navigate large-scale change. She authored various publications on process improvement and customer-driven product development and is a frequent presenter at Six Sigma and Lean forums. She teaches executives at the Fisher College of Business, The Ohio State University, and MBA students at the Mendoza Business School, University of Notre Dame. She received an MA in economics from the State University of New York at Stony Brook and an MS in mathematics from the University of Iowa. (CLOSE)

Jon has more than 20 years of experience in customer relationship management (CRM) and sales force automation (SFA). An entrepreneur at heart, Jon founded GoldMine CRM in 1989 with a college friend and turned it into a very successful venture that he eventually sold to FrontRange. In 2009, Jon founded Nimble LLC and is ready to strike again!

Brian Frank is Head of Global Sales Operations at LinkedIn, the world's largest professional network. Mr. Frank is co-leading the go-to-market launch of LinkedIn for Salesforce, LinkedIn's new social-intelligence app for salesforce.com. In addition, Mr. Frank manages the sales operations, channels, demand generation and training teams, as well as assumes overall responsibility for sales management for LinkedIn's Hiring Solutions vertical, which helps companies hire top passive (MORE)

Brian Frank is Head of Global Sales Operations at LinkedIn, the world's largest professional network. Mr. Frank is co-leading the go-to-market launch of LinkedIn for Salesforce, LinkedIn's new social-intelligence app for salesforce.com. In addition, Mr. Frank manages the sales operations, channels, demand generation and training teams, as well as assumes overall responsibility for sales management for LinkedIn's Hiring Solutions vertical, which helps companies hire top passive talent. Prior to LinkedIn, he spent 10 years at Ariba, where his roles included VP, GM of the Contract Management Solutions, Regional CFO of North America, and Associate General Counsel. Mr. Frank has extensive experience in selling SaaS solutions, sales operations, business systems, and financial planning. He is also Cofounder and General Counsel of the Juniper Residential Fund, a real estate investment fund founded in 2009. Mr. Frank holds a degree from UCSD, cum laude, and a JD from Santa Clara University School of Law. (CLOSE)

Talent Builders CEO Barbara Giamanco is the coauthor of The New Handshake: Sales Meets Social Media. An experienced sales and social-media consultant, speaker, and coach, Barb works with sales teams to help them leverage social media to explode sales performance. She has a proven, 30-year track record in generating sales and capped a corporate career at Microsoft, where she led sales teams and coached executives. Throughout her sales career, Barb has sold $1B in (MORE)

Talent Builders CEO Barbara Giamanco is the coauthor of The New Handshake: Sales Meets Social Media. An experienced sales and social-media consultant, speaker, and coach, Barb works with sales teams to help them leverage social media to explode sales performance. She has a proven, 30-year track record in generating sales and capped a corporate career at Microsoft, where she led sales teams and coached executives. Throughout her sales career, Barb has sold $1B in products and services. A sought-after speaker and trainer, Barb speaks frequently on the topics of social media and the new world of social selling. She has keynoted executive events and facilitated programs with thousands of executives who consistently rate her as "exceeding their expectations." As an active member of the business community, Barb serves as the Atlanta Chapter President of Sales Marketing Executives International (SMEI) and Chair for the Atlanta Women in Business 2012 conference. (CLOSE)

Gerhard Gschwandtner is Founder and CEO of Selling Power Inc., a multichannel media company that produces the Sales Leadership Conference series and Selling Power magazine, the number one industry resource for sales management executives. Over the course of three decades, he has interviewed some of the most successful leaders and experts in sales, business, sports, entertainment, and politics, including Mary Kay Ash, Marc Benioff, Michael Dell, George Forman, Seth Godin, (MORE)

Gerhard Gschwandtner is Founder and CEO of Selling Power Inc., a multichannel media company that produces the Sales Leadership Conference series and Selling Power magazine, the number one industry resource for sales management executives. Over the course of three decades, he has interviewed some of the most successful leaders and experts in sales, business, sports, entertainment, and politics, including Mary Kay Ash, Marc Benioff, Michael Dell, George Forman, Seth Godin, Jay Leno, Bill Marriott, Dr. Norman Vincent Peale, and Colin Powell. He has trained more than 10,000 salespeople around the world and is the author of 17 sales management books. He is a recipient of the Sales & Marketing Executives International, Inc. 2010 Ambassador of Free Enterprise Award. He blogs at http://blog.sellingpower.com/gg/. (CLOSE)

Douglas Hannan joined IBM Corporation 24 years ago. During the past two decades, he has held many positions in sales and marketing, both in North America and globally. Among other accomplishments, he developed and launched award-winning marketing programs for the ibm.com Inside Sales businesses in 40+ countries, holding second-line management responsibilities in both sales and marketing. Hannan, along with a staff of 36, is currently responsible for leading ibm.com Marketing and (MORE)

Douglas Hannan joined IBM Corporation 24 years ago. During the past two decades, he has held many positions in sales and marketing, both in North America and globally. Among other accomplishments, he developed and launched award-winning marketing programs for the ibm.com Inside Sales businesses in 40+ countries, holding second-line management responsibilities in both sales and marketing. Hannan, along with a staff of 36, is currently responsible for leading ibm.com Marketing and Web Merchandising for IBM North America. He specializes in helping design digital strategy aligned to sales, building sales-enablement programs, and helping the IBM sales teams operationalize social-media tools to better connect with clients. He holds an MBA from the Southern Methodist University and both a BBA in marketing and a BA in economics from the University of Texas at Austin. (CLOSE)

Jeffrey Hayzlett has been called a lot of things, most of them good. He has been described as a "CMO [chief marketing officer] on steroids" who parlayed what he learned running his own businesses into a position as Kodak's CMO, where he helped revitalize one of the world's iconic brands. Forbes magazine anointed him the "Celebrity CMO" because of his countless media appearances, including on Donald Trump's Celebrity Apprentice. And Advertising Age calls him "a new (MORE)

Jeffrey Hayzlett has been called a lot of things, most of them good. He has been described as a "CMO [chief marketing officer] on steroids" who parlayed what he learned running his own businesses into a position as Kodak's CMO, where he helped revitalize one of the world's iconic brands. Forbes magazine anointed him the "Celebrity CMO" because of his countless media appearances, including on Donald Trump's Celebrity Apprentice. And Advertising Age calls him "a new style of CMO," especially for his social-media skills that made him one of the top 10 C-level executive Twitterers in the world. Jeff is also a cowboy – literally: He is a South Dakota native who is always wearing cowboy boots and still has a little house on the prairie. When he is not traveling worldwide as a company ambassador and print, social-media, and marketing evangelist, he likes nothing more than being on the back of one of his horses out on the range with nothing around for miles. A much-sought-after speaker on topics ranging from worldwide business growth, communications, marketing social networking, and mobile marketing, Jeff was named "Marketer of the Year" by BtoB magazine in 2008 and has received numerous other marketing and business awards and honors. (CLOSE)

Carlos Hidalgo is CEO of The Annuitas Group, the leading provider of sales and marketing process consulting services. In his role, Hidalgo has helped clients identify more than $600 million in potential revenue by developing and implementing lead-management processes. In addition to his role with The Annuitas Group, Hidalgo is the Executive Director and Cofounder of The Marketing Automation Institute, the (MORE)

Carlos Hidalgo is CEO of The Annuitas Group, the leading provider of sales and marketing process consulting services. In his role, Hidalgo has helped clients identify more than $600 million in potential revenue by developing and implementing lead-management processes. In addition to his role with The Annuitas Group, Hidalgo is the Executive Director and Cofounder of The Marketing Automation Institute, the premier community for marketing-automation end users that provides the highest level of vendor-neutral curriculum, training, and certification. Prior to his role at BMC Software, Hidalgo held a similar role at McAfee Inc. (CLOSE)

Scott is the Senior Director of Product Marketing for the Sales Cloud, salesforce.com's flagship sales app, where he is responsible for defining positioning and messaging and driving all related marketing activities. Since joining salesforce.com in 2007, Holden has been a frequent speaker at global Cloudforce events, launched salesforce.com's new Chatter application, led the marketing efforts for the Salesforce for Google Apps launch, run SMB product marketing, and overseen all (MORE)

Scott is the Senior Director of Product Marketing for the Sales Cloud, salesforce.com's flagship sales app, where he is responsible for defining positioning and messaging and driving all related marketing activities. Since joining salesforce.com in 2007, Holden has been a frequent speaker at global Cloudforce events, launched salesforce.com's new Chatter application, led the marketing efforts for the Salesforce for Google Apps launch, run SMB product marketing, and overseen all marketing activities for multiple company-wide seasonal product releases. Prior to salesforce.com, Scott ran logistics strategy at Walmart.com and was a technology M&A banker at JPMorgan. Scott has an MBA from Stanford University and a BA from Colgate University. (CLOSE)

Daniel is Vice President of Sales at IGLOO, where he is responsible for business development in both new and existing markets. Daniel has nearly two decades of experience in alliances, business development, sales and marketing for several leading organizations, including PricewaterhouseCoopers, Performancesoft, Actuate, and IONA Technologies (now Progress Software). Most recently, he was Global Vice President of Marketing and Alliances for Actuate's Performance Management (MORE)

Daniel is Vice President of Sales at IGLOO, where he is responsible for business development in both new and existing markets. Daniel has nearly two decades of experience in alliances, business development, sales and marketing for several leading organizations, including PricewaterhouseCoopers, Performancesoft, Actuate, and IONA Technologies (now Progress Software). Most recently, he was Global Vice President of Marketing and Alliances for Actuate's Performance Management division, where he was responsible for launching their SaaS offering. Daniel holds a BA in Sociology from the University of British Columbia and an Executive MBA from Kellogg-Schulich (joint degree from Northwestern University and York University). He also serves on the board of APM Holdings and APM Components in North America. (CLOSE)

Michael W. Lodato is senior vice president of sales and marketing at Network Hardware Resale. Michael leverages his extensive background in sales, marketing, strategy, business development and product management to lead the company's global marketing and business development efforts. Under his leadership, NHR is intensifying its marketing focus to broaden the company's global reach as well as raise awareness of NHR's highly cost-effective and environmentally responsible network (MORE)

Michael W. Lodato is senior vice president of sales and marketing at Network Hardware Resale. Michael leverages his extensive background in sales, marketing, strategy, business development and product management to lead the company's global marketing and business development efforts. Under his leadership, NHR is intensifying its marketing focus to broaden the company's global reach as well as raise awareness of NHR's highly cost-effective and environmentally responsible network solutions. Michael came to NHR from Communication Infrastructure Corp., where, as vice president of sales and marketing, he was responsible for driving revenue growth of more than 450 percent. He also has served as executive vice president and chief marketing officer at QAD Inc. and vice president of marketing and business development at DigitalThink Inc. Michael previously has held senior management positions at Siebel Systems Inc., Sybase Inc., KPMG (now BearingPoint) and Andersen Consulting (now Accenture). He received a bachelor's in management science from the University of California at San Diego. (CLOSE)

Holly Lyke-Ho-Gland is the Research Lead for the Growth Team Membership™ (GTM) program within Frost & Sullivan. Holly leverages her years of experience in: business, demographic, academic, and grant-based research to enhance clients' effectiveness by providing best practice tools and processes. Holly leads GTM's annual priorities and benchmarking surveys of C-level executives globally. She also identifies and profiles best practices among top executives in the (MORE)

Holly Lyke-Ho-Gland is the Research Lead for the Growth Team Membership™ (GTM) program within Frost & Sullivan. Holly leverages her years of experience in: business, demographic, academic, and grant-based research to enhance clients' effectiveness by providing best practice tools and processes. Holly leads GTM's annual priorities and benchmarking surveys of C-level executives globally. She also identifies and profiles best practices among top executives in the functions that support the CEO's growth strategies, including Marketing, Sales, Corporate Strategy, Corporate Development, and Innovation/R&D. Prior to joining Frost & Sullivan, Holly worked at Sam Houston State University conducting grant-based research on sustainability, natural resource management, and consumer perspectives. Holly holds a BS in Biology and Sociology and an MA in Sociology. (CLOSE)

As Vice President of Sales for PGi Worldwide, Todd McCormick leads all sales efforts to bring PGi's innovative technology to market, teaching companies to leverage best-in-class video conferencing tools to grow their business. Todd brings more than 13 years of executive sales management and team development experience in client-focused service organizations. He has significant experience in forging strategic partnerships to exceed corporate sales objectives and successfully (MORE)

As Vice President of Sales for PGi Worldwide, Todd McCormick leads all sales efforts to bring PGi's innovative technology to market, teaching companies to leverage best-in-class video conferencing tools to grow their business. Todd brings more than 13 years of executive sales management and team development experience in client-focused service organizations. He has significant experience in forging strategic partnerships to exceed corporate sales objectives and successfully penetrate emerging markets and product lines. Prior to joining PGi, Todd enjoyed a 12-year career at CareerBuilder.com, where he developed national sales teams and strategies to grow business in the US staffing sector and the company's Canadian division. Todd holds an MBA from the Goizueta Business School at Emory University, as well as a BA in business management from the University of Alabama. (CLOSE)

Mark Roberge is VP of Sales at HubSpot, an Internet marketing software company based in Cambridge, MA. He oversees HubSpot's entire sales function, having grown the department to more than 80 reps and 4,500 customers in just 5 years. Mark was awarded 2010 Salesperson of the Year at the MIT Sales Conference for these efforts. Prior to HubSpot, Mark founded and held executive positions in start-ups in the social media and mobile sectors. Mark started his career as a Technology (MORE)

Mark Roberge is VP of Sales at HubSpot, an Internet marketing software company based in Cambridge, MA. He oversees HubSpot's entire sales function, having grown the department to more than 80 reps and 4,500 customers in just 5 years. Mark was awarded 2010 Salesperson of the Year at the MIT Sales Conference for these efforts. Prior to HubSpot, Mark founded and held executive positions in start-ups in the social media and mobile sectors. Mark started his career as a Technology Consultant with Accenture. Mark holds an MBA from the MIT Sloan School of Management, where he was a semifinalist in the 2005 MIT $50K Business Plan competition and was awarded the Patrick McGovern Award for his contributions to entrepreneurship at MIT. He holds a bachelor's degree in mechanical engineering from Lehigh University. Mark has been featured in the Wall Street Journal, TechCrunch, and other major publications for his entrepreneurial ventures. He is a regular speaker at MIT and various industry conferences on the topics of inbound marketing and Sales 2.0. (CLOSE)

Anneke oversees Phone Works, a sales-strategy and implementation consultancy with expertise in phone and Web selling. Phone Works helps clients increase revenue at decreased cost using Sales 2.0 practices. Anneke is the coauthor of Sales 2.0: Improve Business Results Using Innovative Sales Practices and Technology. She was the 12th employee at Oracle and the founder of the company's now $1B global inside sales organization.

Andrew leads marketing and business development at Lattice Engines. He drives branding strategy, demand generation, and communications, evangelizing how Fortune 5000 B2B customers can harness the power of data and predictive analytics to boost sales and marketing productivity. In addition to his marketing activities, Andrew identifies and executes strategic, affiliate, content, and other partnerships. Prior to joining Lattice Engines, Andrew was an Associate Principal at (MORE)

Andrew leads marketing and business development at Lattice Engines. He drives branding strategy, demand generation, and communications, evangelizing how Fortune 5000 B2B customers can harness the power of data and predictive analytics to boost sales and marketing productivity. In addition to his marketing activities, Andrew identifies and executes strategic, affiliate, content, and other partnerships. Prior to joining Lattice Engines, Andrew was an Associate Principal at McKinsey & Company, advising clients in media, financial services, and private equity on significant strategic, transactional, and operational issues. He gained a global perspective working in McKinsey's New York, Paris, and Prague offices, and developed a strong track record of creative problem-solving, multiproject management, and people leadership. In addition to his management consulting experience, Andrew developed e-commerce and ad-driven businesses at LexisNexis. Andrew has a BA in economics and political science from Columbia University and an MBA from The Wharton School. (CLOSE)

HootSuite's VP of Sales Darren Suomi has been involved in the technology industry for the past 13 years. During this time, he has worked with both small startups and larger, more mature firms establishing strategic accounts, sales, business intelligence, as well as ERP. Darren is also experienced with international business, having driven global sales strategies for large organizations, as well as participated in three global brand acquisitions. Darren graduated from the British (MORE)

HootSuite's VP of Sales Darren Suomi has been involved in the technology industry for the past 13 years. During this time, he has worked with both small startups and larger, more mature firms establishing strategic accounts, sales, business intelligence, as well as ERP. Darren is also experienced with international business, having driven global sales strategies for large organizations, as well as participated in three global brand acquisitions. Darren graduated from the British Columbia Institute of Technology, focusing on business and marketing. This spawned Darren's passion for technology and business. This passion is paired with his dedication to coaching sports and community volunteering. He is currently coaching an elite girls soccer team and has coached both basketball and baseball teams. As a past board member of local charities, volunteering and community involvement hold an important place for him. When he's not boosting sales numbers or crafting coaching strategies, Darren can be found wrangling fish on the open seas. (CLOSE)

Pelin is a new media marketer and entrepreneur, with success in both venture-backed startups and public companies. Throughout her career as a high technology executive, she has consistently been in the forefront of emerging technologies and trends, defining and leading the go-to-market strategyfor WebSideStory's award-winning suite of on-demand online marketing solutions (acquired by Omniture/Adobe), extending Peregrine Systems' enterprise software business (acquired by HP) into (MORE)

Pelin is a new media marketer and entrepreneur, with success in both venture-backed startups and public companies. Throughout her career as a high technology executive, she has consistently been in the forefront of emerging technologies and trends, defining and leading the go-to-market strategyfor WebSideStory's award-winning suite of on-demand online marketing solutions (acquired by Omniture/Adobe), extending Peregrine Systems' enterprise software business (acquired by HP) into the web-based employee self service (ESS) category, and in the mid 90s, launching one the very first mobile B2B applications designed for the Windows CE platform. In 2011, Pelin was named one of the "20 Women to Watch"in sales lead management, and is a regular speaker and author on "Social Selling", "Social Marketing" and related topics. As managing partner in Schulman+Thorogood Group, Pelin sits on boards and advises new media and cloud computing companies. She also serves as guest lecturer as well as virtual Entrepreneur-in-Residence for Cornell's Johnson Graduate School of Management. Pelin holds a BS in Operations Research, M.Eng and MBA degrees, all from Cornell University. (CLOSE)

Barry Trailer brings over twenty-five years of professional selling experience to this role. He is an expert on sales processes and methodologies for complex business-to-business environments. Prior to co-founding CSO Insights, Barry was president of the GoldMine Division of FrontRange Solutions. At FrontRange he also held senior positions including Vice President of Strategic Initiatives and Vice President of North American Sales for GoldMine Software Corporation. Before (MORE)

Barry Trailer brings over twenty-five years of professional selling experience to this role. He is an expert on sales processes and methodologies for complex business-to-business environments. Prior to co-founding CSO Insights, Barry was president of the GoldMine Division of FrontRange Solutions. At FrontRange he also held senior positions including Vice President of Strategic Initiatives and Vice President of North American Sales for GoldMine Software Corporation. Before joining GoldMine, Barry was a principal in the consulting firm Trailer Vavricka, Inc. To support their efforts with clients, the company developed software to provide operational performance metrics to sales reps and their managers. This work led to the formation of SalesWare, Inc. and the product Vital SignsT which were acquired by GoldMine Software. Barry has presented to more than ten thousand sales reps and executives at over a hundred companies, including HP, Sun Microsystems, Conner Peripherals, and Hitachi Data Systems. From 1983 to 1991 he was a leading associate with Miller-Heiman, Inc. and served as president of Miller-Heiman in 1986. His writing includes a novel, Sales Mastery published in 1991, The Sales & Marketing Excellence Challenge: Changing How the Game Is Played (co-authored with Jim Dickie) published in 2003, Contributing Editor for Sales & Field Force Automation (now CRM) magazine (1997-1999), regular contributor and panel member of CRMguru.com (2001-2006) and several white papers on sales process. In addition to writing, speaking and consulting Barry also now serves on several advisory boards of emerging companies. Barry lives in Marin County, California. (CLOSE)

As Senior Vice President, United States, for Smith & Nephew, Mr. Usen is responsible for US sales, marketing commercialization, national accounts, and finance of a $3B global business unit. During his time with Smith & Nephew, he has overseen the complete restructure of the US selling organization – converting a 100 percent indirect organization to an 80 percent direct, implementing a new quota and commission plan and creating entirely new market-development and (MORE)

As Senior Vice President, United States, for Smith & Nephew, Mr. Usen is responsible for US sales, marketing commercialization, national accounts, and finance of a $3B global business unit. During his time with Smith & Nephew, he has overseen the complete restructure of the US selling organization – converting a 100 percent indirect organization to an 80 percent direct, implementing a new quota and commission plan and creating entirely new market-development and sales-training teams. Prior to joining Smith & Nephew, Mr. Usen spent 12 years at Boston Scientific Corporation in various sales roles of increasing responsibility, eventually being named Vice President of Domestic Sales for its Neurovascular division. Before Boston Scientific, he held sales and marketing roles with Arrow International and Kendall Healthcare. Mr. Usen earned a BS in marketing from the University of Massachusetts at Amherst and did his MBA work at Pepperdine University. (CLOSE)

Ralf is the key architect behind InsideView's marketing strategy. His thought leadership spans InsideView's marketing operations, brand management, corporate communications, demand generation, and product marketing. Prior to joining InsideView, Ralf spent several years in eCommerce as the Vice President of Marketing at MarketLive, as well as several start-ups, where he consistently built the company brand, developed the partner ecosystem, expanded revenue generation, and (MORE)

Ralf is the key architect behind InsideView's marketing strategy. His thought leadership spans InsideView's marketing operations, brand management, corporate communications, demand generation, and product marketing. Prior to joining InsideView, Ralf spent several years in eCommerce as the Vice President of Marketing at MarketLive, as well as several start-ups, where he consistently built the company brand, developed the partner ecosystem, expanded revenue generation, and maintained product innovation. Before his move to eCommerce, Ralf played a fundamental role in launching the first SAP CRM on-demand solution as VP of Solutions Marketing. He's been around the CRM space since its early days, when he worked as Siebel's Director of Product Marketing for the Communications and Energy industry. Over the past 15 years, Ralf has cultivated a rich expertise in software and SaaS marketing, product, strategy, and corporate development. Ralf is an avid triathlete in his spare time, and also enjoys hiking, camping, and anything that involves the outdoors. Ralf holds a B.S. In Finance from Brigham Young University, and an MBA from the University of Utah. He lives in the Bay Area with his wife and four kids. (CLOSE)

Jake Wengroff is the Global Director of Social Media Strategy and Research for Frost & Sullivan. Jake evaluates the various technologies, vendors, influencers, vertical markets, and end users in the social-media ecosystem, providing guidance in Frost & Sullivan's market engineering studies, market insights, best practices research, white papers, and other research. Jake also advises and consults with clients on social-media marketing strategies, as clients commission (MORE)

Jake Wengroff is the Global Director of Social Media Strategy and Research for Frost & Sullivan. Jake evaluates the various technologies, vendors, influencers, vertical markets, and end users in the social-media ecosystem, providing guidance in Frost & Sullivan's market engineering studies, market insights, best practices research, white papers, and other research. Jake also advises and consults with clients on social-media marketing strategies, as clients commission Frost & Sullivan white papers, license awards packages, participate in Webinars, and interact with other research and content. He also oversees the social-media strategy for the firm globally. Jake was most recently Global Director of Corporate Communications for Frost & Sullivan, responsible for branding, media relations, Webinar programs, social media, communications training, and internal communications. He joined the firm in July 2008 as director of North American Corporate Communications. He is a regular contributor to CMO.com, Social Axcess, Social Media Today, and other publications, and has served as chairman of GSMI's Social Media Strategies Summit. Prior to joining Frost & Sullivan, Jake managed communications and marketing programs for Paribas, DLJdirect, Chase Manhattan Bank, Bear Stearns, Pitney Bowes, PricewaterhouseCoopers, ABI Research, the American Marketing Association, and Moody's KMV. A guest lecturer in the department of communication at the University of Texas at San Antonio, Jake holds a BA from Brandeis University and an MBA and MS from University of Miami. (CLOSE)