What trends in CRM will impact the way sales teams collaborate and sell in 2011? Alex Dayon, Executive Vice President of CRM at salesforce.com, shares some thoughts:
Hear more from Alex in person on Tuesday, March 8, during his session at the Sales 2.0 Conference in San Francisco: Cloud 2 & The Future of CRM in The New Mobile, Social & Open World. He’ll discuss specific ways companies can engage customers in conversation on mobile devices and social networks in ways that win more business and increase customer loyalty.
