Why Don’t We Say What We Mean?

What exactly is it about what you said (or didn’t say–listening is important!) that influenced whether or not you made the sale? In this fascinating and fun video, experimental psychologist and Harvard professor Steven Pinker explains how language influences our interactions and relationships. (If you haven’t yet seen one of these amazing whiteboard animations from RSA, it’s definitely worth a view!)

About Lisa

Editorial Director at SellingPower.com.
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